Learn the method. Then put it to work.

What synthetic user research is, how to judge it and how to get the most out of Candor. Pick where you want to go.

Common questions

Start with the guide to what synthetic user research is. It explains the method, how it compares with talking to real people and where it falls short. Keep the glossary open beside it for any term you have not seen before.

The Journal is about the method: how synthetic research works, where it breaks and how to judge it. The Help center is about the product: how to set up a project, run interviews and read your reports in Candor.

Read the comparisons. They set Candor beside prompting an LLM yourself, other synthetic research platforms and research with real people, and they list the questions worth asking any vendor, including us.

No. Every page linked here is public. You only need an account when you want to run a study of your own.

More FAQs →

Bring evidence to your next decision.

Start with a free project, or walk through Candor with us first.